WEBSITE INFORMATION

Website terms of use

Last updated: 1 October 2026

These terms explain the use of the OMINIWORKS website, including its service information, project galleries, guides, enquiry facilities and design tools. Please read them alongside our privacy policy and cookie policy. They concern website use; the scope and commercial terms of any building or landscaping work are agreed separately.

1. About OMINIWORKS

The website is operated by OMINIWORKS Ltd, company number 15606101. Our contact address is The Exchange, Express Park, Bristol Road, Bridgwater, Somerset, TA6 4RR.

Email: info@ominiworks.co
Telephone: 0800 999 1367
VAT registration number: GB 522 8397 77.

If anything on the website is unclear, please ask us before relying on it for a project decision.

2. What the website provides

Our pages help you explore driveway, patio, paving, resin, tarmac, landscaping and related services, view examples of our work and request a survey or quotation. General guides do not replace a site inspection, a project specification or professional advice tailored to your property.

Information about drainage, access, excavation, load-bearing bases, planning or building requirements depends on the circumstances. Please obtain project-specific advice before carrying out work or making purchases based on a guide.

3. Enquiries, quotations and contracts

Sending an enquiry, enabling an embedded form or discussing a project does not by itself place an order, reserve a start date or create an obligation to buy. A free survey or quotation does not commit you to accepting the proposed work.

The applicable quotation and contract should identify the agreed scope, materials, price, VAT treatment, payment stages, dates and any guarantee. Contract formation depends on the offer, acceptance and terms communicated for your particular project. Please check those documents and raise any discrepancy before accepting.

These website terms do not replace an accepted quotation or project contract, retrospectively change an agreement, or remove any statement about our services that is legally binding. Information you rely on when deciding to engage us may form part of your consumer contract under applicable law.

4. Guide prices and availability

Website prices, price ranges and cost examples are guides unless expressly presented as a firm offer with clear terms. Final costs can depend on area, existing surface, excavation, ground conditions, drainage, access, disposal, material choice and the work agreed after assessment. Check whether a displayed amount includes VAT; we will clarify the total and applicable VAT in your quotation.

Any advertised discount or promotion is subject to its stated eligibility, dates and conditions. Availability, delivery and proposed start dates need confirmation for your project. Changes to website prices do not change a price already agreed in a binding contract.

If we identify an error relevant to your enquiry, we will explain it and provide the correct information. We will not use a website correction as permission to alter an existing agreement unilaterally.

5. Payments, deposits and cancellation

Deposit amounts, payment stages and due dates are set out in the project documents. Browsing this website or sending an enquiry does not authorise us to take payment. Please verify unexpected changes to payment details by calling our established telephone number before transferring money.

Your cancellation rights depend on how and where the contract is made and the applicable law. Consumer contracts concluded remotely or away from our business premises may carry a statutory cancellation period, commonly 14 days, subject to the relevant rules and exceptions. We must provide the required information and obtain any legally required express request before starting during that period.

These website terms do not make deposits automatically non-refundable, impose cancellation charges or waive cooling-off rights. Any permitted charge or deduction must comply with the law and the applicable fair contract terms.

6. Photographs, colours and visualisation tools

Project galleries show examples of work and finishes. Unless a page identifies an image as a concept or visualisation, its caption should be read with the image for the relevant project details. Photographs do not promise the same layout, site conditions or result for every property.

Natural stone, aggregates and manufactured products can vary between batches. Screen settings, lighting, weather and photography also affect how colours and textures appear. Where appearance matters, ask to see suitable physical samples and confirm the selected product in your specification.

The resin visualiser and any digitally generated concepts illustrate possible appearances. They are not measured drawings, exact colour matches, structural designs or guarantees that a finish is suitable for your existing surface. Suitability, levels, drainage, construction and final selections require assessment and agreement.

7. Guarantees, accreditations and product information

Guarantee summaries on the website should be read with the terms supplied for your chosen products and agreed work. Manufacturer warranties may depend on the product, installation, registration and maintenance requirements; their maximum advertised duration does not automatically apply to every project.

A workmanship guarantee and a manufacturer warranty cover different responsibilities. Neither replaces your statutory rights. See our guarantees and aftercare page and ask for the terms relevant to your quotation.

Third-party logos and names identify relevant brands, suppliers, schemes or memberships. They remain the property of their owners and do not mean that those organisations endorse every statement on this website or are parties to your contract. Ask us to confirm any current accreditation important to your decision.

8. Information you send to us

Please provide accurate contact and project information and tell us about important changes. Send photographs, plans or other material only if you are entitled to share them. Avoid including unnecessary personal information about neighbours, children or other people.

We use enquiry material to assess and respond to your request, as explained in the privacy policy. Sending it does not transfer ownership to us or automatically give permission for public marketing use. Identifiable promotional use is handled separately.

Please do not send passwords, full payment-card details or unnecessary sensitive information through the website. Service messages about your request are separate from permission to send promotional messages.

9. Third-party forms, links and services

Enquiry forms are supplied through LeadConnector / HighLevel and are optional. They remain blocked until you choose to enable them. You can manage this choice through Privacy settings in the footer, or contact us by telephone or email.

Links to WhatsApp, social media, suppliers, review platforms and other websites take you to services controlled by other organisations. Their own terms, privacy arrangements and availability apply. A link is provided for convenience and does not mean we control the external service.

If a form fails, do not assume your enquiry has reached us. Use the alternative contact details or follow up with our team. We remain responsible for our own legal obligations when using a service provider; this section does not remove those obligations.

10. Permitted use and website security

You may browse the website and use its facilities for genuine enquiries, research and other lawful purposes. Please do not:

• Introduce malicious software, attempt unauthorised access or interfere with the website or its security.
• Send fraudulent, threatening, unlawful or abusive material, impersonate someone, or misuse another person’s contact details.
• Use enquiry forms for spam or repeatedly submit automated requests that disrupt the service.
• Copy or republish protected content in a way that infringes intellectual-property rights.

We may take proportionate steps to protect the website and restrict abusive traffic. Such steps do not cancel an existing project contract or prevent a customer exercising legal rights through our other contact channels.

11. Copyright and linking

Website text, branding, design, photographs and other content belong to OMINIWORKS or the relevant rights holder, unless otherwise identified. You may view, download or print reasonable extracts for personal reference or to discuss a prospective project, keeping relevant attribution.

Commercial republication, reuse of project photographs, or use of our branding requires the rights holder’s permission, except where the law permits otherwise. Nothing in these terms restricts lawful quotation, statutory copyright exceptions or other rights you already have.

You may link to publicly available pages fairly and lawfully. Do not imply a partnership or endorsement without permission, misrepresent our services, or frame our website as if it were your own. Contact us if you would like to reuse material.

12. Accuracy, updates and availability

We aim to keep information accurate and current. Pages can be amended as products, coverage, guidance or services change. If you find an error, broken link or outdated detail, please tell us so we can investigate.

We cannot promise uninterrupted website access. Maintenance, hosting issues and external-service failures may interrupt it. Important project communication should be confirmed directly with our team, particularly where a deadline is involved.

Updates to these website terms apply to future website use from the stated revision date. They do not retrospectively change your project contract or affect rights that have already arisen.

13. Responsibility and your statutory rights

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

If you are a consumer, your statutory rights remain intact, including applicable rights concerning reasonable care and skill, goods that match their description, and remedies where legal requirements are not met. No website statement or disclaimer overrides those rights.

Our responsibility for loss arising from website use is determined by the applicable law and circumstances. We do not give a blanket exclusion for inaccurate information, our own negligence or failures for which the law makes us responsible. General guidance and illustrative tools should be used within the purposes described above.

14. Questions, complaints and accessibility

Contact info@ominiworks.co or 0800 999 1367 if you need clarification, cannot use a website feature, or want information in another practical format.

For a concern about our service, see customer care and complaints. Raising a complaint does not prevent you seeking independent advice or using a legal remedy available to you.

15. Applicable law

These website terms are governed by the law of England and Wales. Consumers retain the protection of any mandatory laws that apply to them and any right to bring proceedings in the courts available under applicable law, including the courts where they live when permitted. These terms do not require a consumer to give up those rights.

If a provision is unlawful or unenforceable, it will not apply to that extent. The remaining provisions continue only insofar as they can do so fairly and lawfully.