Before You Build: What Every Homeowner Should Know About Hiring Trades
The smoothest building projects begin long before the first spade of soil is turned. They start with a homeowner who knows how to choose the right people for the job. Selecting trades on price alone is a bit like letting a stranger pack your parachute: thrilling until something goes wrong.
This guide sets out the checks, questions, and safeguards that protect your budget and your sanity while nurturing trust—essential if you hope to invite a team into your garden or kitchen for weeks.
Check Credentials Before the First Handshake
Even the brightest smile cannot replace proper qualifications. An hour spent on verification can save months of repair work.
- Confirm membership of recognised bodies such as the Federation of Master Builders or the Association of Professional Landscapers.
- Ask for evidence of NVQ or City & Guilds certificates relevant to the trade.
- Review a minimum of three recent projects in person, not just glossy photos.
- Ring at least two past clients to discuss punctuality, tidiness, and problem-solving.
Compare Quotes the Clever Way
A good quote is transparent, detailed, and fixed for a clear scope of work.
- Request itemised quotations that separate labour, materials, plant hire, and waste removal.
- Ensure every company measures from the same drawings or site survey, avoiding apples-to-oranges comparisons.
- Treat rock-bottom offers with caution; corners may be cut on sub-base depth, fixings, or aftercare.
- Check whether VAT is included to avoid a nasty surprise on invoicing.
Ask About Insurance and Guarantees
Financial protection gives you breathing space if things go sideways.
- Insist on seeing proof of £5 million public liability cover as a minimum.
- Verify employer’s liability insurance for any team larger than a sole trader—legally mandatory in the UK.
- Request a written workmanship guarantee and find out whether it is backed by an insurer should the firm cease trading.
- Clarify that product warranties (for example, paving slabs or timber) are registered in your name.
Read the Contract Line by Line
Contracts are not merely paperwork; they are the safety-net for your project.
- Make sure the contract references the final drawings and specification by date and revision.
- Include a clear variation process: no change proceeds without your signature and revised cost.
- State the expected start date, completion date, and the consequences of unjustified delays.
- List who is responsible for building control notifications and permit fees.
Agree a Timeline and Payment Milestones
Structured payments keep cash flowing without rewarding poor progress.
- Break the schedule into logical stages: excavation, base, construction, finishing.
- Link payments to visible milestones, such as “sub-base compacted and approved,” rather than vague calendar dates.
- Retain 5–10 % until practical completion to cover snagging.
- Arrange a weekly site walk-through to authorise each payment on the spot.
Communication: The Best Tool on Site
Misunderstandings are more common than faulty mixers, yet easier to fix with discipline.
- Nominate one decision-maker client-side and one site supervisor to reduce crossed wires.
- Use a shared digital logbook (email thread, messaging app, or cloud folder) for approvals and photos.
- Keep instructions concise, written, and dated; ban the phrase “We said” once the kettle boils.
- Schedule a 10-minute daily recap on site or video call to spot issues early.
Plan for Permits and Building Control
Skipping paperwork can halt a project overnight.
- Check with your local planning authority whether your patio, outbuilding, or wall needs permission or sits under Permitted Development.
- Notify the council’s building control or an approved inspector where structural elements, drainage, or electrical work are involved.
- Secure a dropped kerb licence before altering a driveway that meets the public highway.
- Collect completion certificates, as you will need them when selling the property.
Seek Aftercare and Maintenance Support
Craftsmanship extends beyond the final sweep-up.
- Ask for a handover file with care instructions, product data sheets, and supplier contacts.
- Book an optional six-month courtesy visit to tackle settlement cracks or adjust gates.
- Confirm that spare tiles, bricks, or grout colourants will be left on site for future repairs.
- Choose companies that offer seasonal maintenance packages—peace of mind every spring.
Red Flags That Should Prompt a Polite Exit
Spotting trouble early is kinder on your wallet than firefighting mid-project.
- Pressure to pay a large deposit in cash without receipt.
- Reluctance to put anything in writing.
- Frequent changes to availability dates or price before contracts are signed.
- No visible branding on vehicles or tools—a sign they could disappear as fast as they arrived.
Good Read: Why Hiring a Professional Contractor for Your Home Improvement Project Is Essential
How Ominiworks Makes the Decision Easy
At Ominiworks, we treat trust as the first building material.
- Every project begins with a free, no-obligation site survey and a four-page quote that itemises every tonne of sub-base and bolt.
- Our team carries CSCS cards, public liability cover to £10 million, and iron-clad warranties—backed by an insurer, not empty promises.
- A dedicated project manager sends daily photo updates so you remain in control whether you are on site or on holiday.
- We schedule an optional annual service visit, keeping your patio or driveway showroom-ready for years.
Good Read: The Complete Guide to Installing a New Driveway: What Homeowners Need to Know
Your Project, Your Call: Hire Right First Time
Hiring trades is less a leap of faith and more a well-lit crossing if you bring the right torches. Verify skills, read every line of the contract, tie payments to real progress, and insist on clear daily updates. Tick those boxes and your extension or patio will feel as steady as a lighthouse in a Channel gale.
If you would rather skip the guesswork, call Ominiworks on 0800 999 1367 or download our free hiring checklist at ominiworks.co. We’ll help you start your project on firm ground and keep it there.